Moving forward together: Banfield names new President and new Director of Client Services

Ottawa-based agency Banfield, a strategic and creative partner for a diverse list of global, national and local clients, today announced two major leadership appointments that will lead the company into a new chapter of award-winning, results-driven marketing communications.

Timothy Jones, Creative Director, is taking over the role of President. Jones is a natural leader who has helped bring Banfield’s creative product and processes to new heights since starting in 2002. He is the ideal choice to lead a renewed commitment to excellence in strategy, creativity, collaboration and storytelling in the face of an ever-changing industry.

“I’m really excited about the direction of our company. We have a team of very talented and hard-working people, we’ve had a series of significant wins and we’re doing some of the best work we’ve ever done,” Timothy said. “I look forward to building on this momentum and taking the results we provide for our clients to the next level.”

In addition, Véronique Gravel will now assume the role of Director of Client Services. Véronique, who brings more than 10 years of experience in client relations and marketing communications to the role, will be responsible for nurturing Banfield’s valued relationships and ensuring every client continues to receive some of the best, most responsive service available anywhere.

Both Timothy and Véronique will continue to serve as partners of Banfield, alongside Derrick Outram, Kelly Rusk, Ryan Grevatt and Kristal Felea.

Nancy Webb will take over her newly appointed role as Banfield’s CEO, while John Charette will serve as Creative Director. Both will be strategic consultants for the new leadership team and will continue to be heavily involved in client work.

“We are very excited about these changes. Timothy, Véronique and the rest of the partners have embodied the future vision of Banfield for many years already,” says Nancy. “I have every confidence that their nomination will ensure a smooth and successful transition, and that the company will be in good hands moving forward.”

If you have any questions, you can reach Timothy at or 613.722.6832 ext. 252.

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