Photo of John Charette and Nancy Webb

A new era begins at Banfield

The transfer of leadership at Banfield is now complete — and a new era officially begins.

After a long and incredibly successful tenure as the managing partners, Nancy Webb and John Charette are leaving Banfield. It’s the final step in a transition plan that began in July 2014 when Banfield announced six new partners were added to the leadership group.

“We couldn’t be more excited for this next phase of Banfield,” said Timothy Jones, Creative Director and President since 2017, about the milestone. “Day-to-day, not much will change, as our group has been running the agency for some time already. But in the bigger picture, we are eager to now focus our collective energy fully on the future — providing award-quality creative to our clients and pursuing fresh new opportunities for the company.”

“We truly appreciate the mentoring, advice and support provided by Nancy and John while we were learning the management ropes,” says Véronique Gravel, Director of Client Services. “There’s a lot to know, and the pace of change in this industry can make it a challenge. We are all very excited to put our vision into practice and see what the future holds.”

In addition to Timothy and Véronique, the partnership group includes Digital Director Kelly Rusk, Executive Producer Kristal Felea, Motion Director Ryan Grevatt and myself, Senior Writer Derrick Outram.

It is truly the end of an era, as Nancy and John had been managing partners since 1992. During their tenure the company grew substantially — more than doubling in size, adding prestigious national and global clients, new areas of expertise and experience in innovative industries.

“John and I have been incredibly privileged and honoured to have worked (and done remarkable things) with so many exceptional clients and talented people for the last 32 years,” said Nancy. “We can’t thank you all enough — it’s been quite a ride! In parting, we wish the new leadership team the same sense of reward in their tenure of stewarding this great company, and we now look forward to moving on and exploring life beyond Banfield.”

The partnership group and amazing team of Banfielders look forward to building on the legacy of providing amazing service and creative solutions of the highest quality to our clients. We have a vision, a plan, and the focus and energy to achieve them.

The future of Banfield is bright — and it starts right now.

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